Privacy Policy
Welcome to Basma Trading (Pty) Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website or interact with us, and tells you about your privacy rights and how the law protects you.
1. Data Controller Details
Basma Trading (Pty) Ltd is the controller and responsible for your personal data. We are a registered South African company providing construction supplies, industrial gear, and shipping container solutions.
2. What Personal Data We Collect
We may collect, use, and store different kinds of personal data about you, including Identity Data (name, username), Contact Data (billing address, delivery address, email, telephone), Financial Data (payment details), Transaction Data, and Technical Data (IP address, browser type, usage data).
3. How We Collect Personal Data
We collect data through direct interactions (website orders, quotes, contact forms, physical store visits) and automated technologies like cookies. We also receive data from third parties, including analytics providers and advertising platforms such as Google.
4. How We Use Personal Data
We use your data to process orders and deliveries, provide requested quotes, manage your account, prevent fraud, and send marketing communications where you have provided consent.
5. Legal Bases for Processing
We process data primarily to perform contracts, comply with legal obligations, or for our legitimate interests (or those of a third party) where your interests do not override them.
6. Cookies & Similar Technologies
Our website uses cookies to distinguish you from other users. This helps us provide a better experience and improve our site. You can set your browser to refuse all or some cookies, but some parts of the site may become inaccessible.
7. Sharing Personal Data
We share data with payment providers, logistics and shipping partners to fulfill orders, and IT/analytics providers including Google. All third parties are required to respect the security of your data.
8. Data Retention & Security
We only keep your data for as long as necessary to fulfill the purposes we collected it for. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
9. Your Legal Rights
You have the right to request access, correction, erasure, or objection to the processing of your personal data. You can also opt-out of marketing communications at any time by contacting us.
10. Children’s Privacy & Policy Updates
We do not knowingly collect data from children. We may update this policy periodically and will notify you of any significant changes by posting the new policy on this page.
11. Contact Details
If you have any questions about this privacy policy, please contact Basma Trading (Pty) Ltd:
Email: sales.basmatrading@gmail.com
Phone: +27 (0) 83 560 6822
Address: 7 Miranda St, Gqeberha, Eastern Cape 6025